Policies
These policies have been put into place to ensure our customers receive the highest quality instruction. Since class size is limited, all cancellation/ rescheduling deadlines will be strictly adhered to.
Cancellations: A company or individual may cancel a class without penalty by giving Kelar notice* at least 10 business days prior to the scheduled starting date of the class. If a company or individual cancels a specific course without at least 10 business days but more than 5 business days notice* prior to the starting date, the company will be assessed a 50% cancellation fee. If a company or individual cancels a specific course without at least 5 business days notice* prior to the starting date of the class, the company or individual will be assessed a 100% cancellation fee. No refund will be made.
Reschedules: A company or individual may reschedule a class without penalty by giving Kelar notice* at least 10 business days prior to the scheduled starting date of the class. A limit of 3 reschedules per course is permitted.
No Shows: If a company or individual does not attend a class and does not give notice*, the company or individual will be assessed a 100% no show fee.
Reimbursements: Kelar reserves the right to cancel a class at any time. If that happens, we will refund the course fee(s) in full. Kelar’s liability is limited to the course fee(s) only. Kelar cannot be held liable for airfare, lodging or other related expenses, including any airline penalties incurred.
Payment: Payment is due at registration time in order to confirm reservation.
Note: The information contained in this document, including scheduled dates, prices, and policies; are subject to change without prior notice. Please verify all information with the course’s registrar upon registration.
(*) Indicates notification of cancellations or reschedules must be made in writing. The referenced dates are when Kelar receives the notice.
(**) 5% discount for Online registration is not valid with other offers or discounts. |
